Accepting Contactless Payments: A Merchant Implementation

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The introduction of contactless payments technology into the mass market is an important development for both consumers and retailers. Contactless payments provide immediate benefits to both parties in the form of more consumer control and increased consumer and retailer convenience. And these benefits represent only the tip of the iceberg.

This guide assists any merchant who is considering deployment of contactless payments. Merchants can use the information in this guide to decide whether contactless payment is right for them and to plan for, implement, and roll out contactless payments successfully. Merchants will find this guide helpful, with information targeted to information technology personnel, marketing managers, business development analysts, and operations managers in the merchant organization.

Topics covered include:

• Contactless payments overview
• Practical guidance for implementing contactless payments including requirements for payment processing, physical environment, and software and hardware development and certification.
• Guidance and best practices for training, marketing and support
• Contactless payments vendors and resources

About the Smart Card Alliance Payments Council

This presentation was developed by the Payments Council, one of several Smart Card Alliance technology and industry councils. The Payments Council was formed to focus on facilitating the adoption of chip-enabled payments and payment applications in the U.S. through education programs for consumers, merchants, issuers, acquirers/processors, government regulators, mobile telecommunications providers and payments service providers. The group is bringing together payments industry stakeholders, including payments industry leaders, merchants and suppliers, and is working on projects related to implementing EMV, contactless payments, NFC-enabled payments and applications, mobile payments, and chip-enabled e-commerce. The Council’s primary goal is to inform and educate the market about the value of chip-enabled payments in improving the security of the payments infrastructure and in enhancing the value of payments and payment-related applications for industry stakeholders. Council participation is open to any Smart Card Alliance member who wishes to contribute to the Council projects.